Photo of Tom Tullis


I’m Tom Tullis, a User Experience Research Consultant, Author, and Speaker.  I have over 40 years of experience in the human factors, usability, and UX research fields. I’ve worked on things as diverse as the design of NASA’s International Space Station to a wide variety of web sites and apps.  In addition to 70+ publications in the field, I’ve co-authored two books: Measuring the User Experience and Beyond the Usability Lab.  In my career I’ve conducted or overseen thousands of usability tests. And I’ve been teaching and conducting seminars for over 25 years. Please take a look around this site and let me know if there’s anything you would like to discuss. Thanks for visiting!

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Positions Held

  • Present2003

    Adjunct Faculty

    Human Factors in Information Design
    Bentley University

  • 20171993

    Vice President, User Experience Research

    Fidelity Investments

  • 19931991

    User Interface Architect

    Canon Information Systems

  • 19911988

    Principal Research Scientist

    Ashton-Tate Corporation

  • 19881985

    Principal Human Factors Engineer

    Space Station Division, McDonnell Douglas Astronautics Corporation

  • 19851983

    Human Factors Specialist

    Burroughs/Unisys Corporation

  • 19831974

    Member of Technical Staff, Human Factors

    Bell Laboratories


  • Ph.D. 1984

    Ph.D. in Engineering Psychology

    Rice University

  • M.A. 1976

    Master of Arts in Experimental Psychology

    New Mexico State University

  • B.A. 1974

    Bachelor of Arts in Psychology

    Rice University

Honors and Awards

  • 2017
    Recipient of 2017 Service Award from UXPA Boston
    First recipient of the UXPA Boston Service Award: ``Tom has tirelessly photographed many years of our conferences and posted these online. He has been a leader & presence in the Boston UX community for many years.``
  • 2013
    Inducted into the CHI Academy of ACM SIGCHI
    The CHI Academy is “an honorary group of individuals who have made substantial contributions to the field of human-computer interaction. These are the principal leaders of the field, whose efforts have shaped the disciplines and/or industry, and led the research and/or innovation in human-computer interaction.”
  • 2011
    User Experience Professionals Association (UXPA) Lifetime Achievement Award
    Awarded for ``Leadership in the usability field for over 30 years; his commitment to education in the UX field; his research and publications, especially around UX metrics and his quantitative approaches; and his ambassadorship of the field``
  • 2008
    Co-author of the first book on usability metrics
    Co-author, with Bill Albert, of the first book on usability metrics, Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics, now in its Second Edition.
  • 1996-1999
    Awarded eight US patents for inventions related to human-computer interaction
    Topics include a method for extracting text from structured documents, method & apparatus for sending and receiving multimedia messages, and a system for speaking hypertext documents.
  • 1995
    Three papers selected for inclusion in ``Human Factors Perspectives on Human-Computer Interaction ``
    Three papers presented at Human Factors and Ergonomics Society annual meetings were selected for inclusion in Human Factors Perspectives on Human-Computer Interaction, a collection of “some of the best, most useful articles relevant to HCI.”
  • 1990
    Article chosen for ``Selected Readings in Human Factors`` compilation
    Human Factors article on “The formatting of alphanumeric displays: A review and analysis” (1983) was one of only 25 articles in the human factors field from the previous 30 years chosen for inclusion in Selected Readings in Human Factors (1990).
  • 1985
    Recipient of the George E. Briggs Memorial Award for the Best Dissertation in Engineering Psychology
    Received George E. Briggs Memorial Award for the Best Dissertation in Applied Experimental/Engineering Psychology from Division 21 of the American Psychological Association. This award is given annually “for original research exhibiting creative application of scientific inquiry in the area of engineering psychology.”