Forma lUsability Testing

(“Formal” usability testing isn’t the only thing that a successful UX researcher should be able to do!)

After 40+ years of doing human factors, usability, and user experience research work, I thought it might be helpful to reflect on and share some of the tips that I think make for a successful career in this field. So here they are, in no particular order:

  1. Set Goals for Your UX Research Career
    Many years ago, I set a goal for myself of publishing (or presenting at a national conference) at least once per year…
  2. Participate in UX Conferences and Organizations
    Notice that I said “participate in” not just “attend”. There are a host of these types of conferences to choose from, even just looking at the national or international conferences…
  3. Consider an Advanced Degree
    This is perhaps a controversial tip. I’ve often been asked whether you need to have an advanced degree to be a successful UX researcher…
  4. Learn and Practice a Variety of Research Methods
    These days you can’t be a successful UX researcher if you’re a “one-trick pony”. UX researchers need to be well-versed in both qualitative and quantitative research techniques…
  5. Become an Advocate for Universal Usability
    In your role as a UX researcher you’re one of the primary advocates for the user. That should include the broadest range of users that could be using your product…

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