Thomas S. Tullis
Intranet Journal of Strategy and Management, March 2003
Publication year: 2003

Whether you’re designing an entire intranet or just one site within it, one of the biggest challenges you’ll face is how to organize the information you want to make available. Organization that is intuitive and logical to your users is crucial. If the users can’t find the information they need, it might as well not be there.

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